Advance Purchase Drill Down

Last night we released an update, which allows users to drill down into the Air Segments Advance Purchase graph and the Average Ticket Price Comparison to Lead in Time graph in the Air Spend dashboard.

This feature allows users to understand the relationship between the types of fares booked (i.e. fully flexible and restricted economy airfares) and how far ahead travel is booked.  The hypothesis is, the closer you book to the departure date, the more expensive the fare will be i.e. travel will be in a higher fare class.  Now you can test this.

Click on the Bars

When you click on the bars within the graphs, the drill down refreshes to display the fare type description.  You can then click on the fare type description to display the actual class of travel (see below).

Days Booked in Advance graph as it appears in the Air Segments dashboard. Clicking the bars refreshes the data within the graph to display the class of travel (next graph).
Drill down displaying the fare type description.
Drill down displaying the class of travel booked.

The Air Segments data is based on individual segments within the itinerary, and the Air Spend data is based on the first segment of the ticket.

Pretty cool eh!

Oops…..Unmerge

This week we released a new feature allowing you to unmerge data previously merged in Travel Analytics.  The new feature applies to traveller, travel booker, policy code and service fee data only.

To check it out, navigate to data editing and select one of the tabs above.  Look up the data you wish to unmerge, and click on the ‘unmerge‘ link.

Select the options you wish to unmerge – you can select more than one – then click the unmerge button and the system will process your request.

Once you have unmerged the data, you can then remerge it with other data if you need to.  This feature is only available to system administrators.

Travel Analytics Updates

We deployed a new version of Travel Analytics earlier this week to introduce a few new features.

SME Report Update

Customers with Trans Tasman trip types enabled will now see Trans Tasman Air, Hotel and Car spend data in the SME report.  Corporate Logo’s will also appear on the report.

Air Segment Dashboard

We have updated the trip type filter on the Air Segments dashboard to display Domestic and International trip types only.

The calculation we use to determine destinations – a stopover greater than 24 hours – does not differentiate between Trans Tasman and International itineraries.  As a result, the previous trip type configuration displayed all international trips even if Trans Tasman was selected as the trip type.

Confused?  Great, and so were users, and we are not surprised, particularly when China, USA and Singapore were displayed as Trans Tasman destinations.  Sanity prevails and our support queues will be better for it.

Preferred Suppliers

A bug fix has been applied to allow administrators to set up preferred suppliers again.  Good news it that we are working on an enhancement to this feature to make it really easy for administrators to manage this.

Next Deployment

We have a great new feature coming up in the next deployment which allows administrators to categories fare types based on country settings.  This is really cool for markets like the US where they only have first and economy class.  Administrators will be able to configure Travel Analytics to display F and P class (first class) segments as business where the trip starts and ends within the US.  No more customers calling wanting to know who is travelling is 1A.  More on in a fortnights time when we release the update.

Update to Roles in System Users

We have updated System Users role names to provide administrators a better understanding of what users have access to when they are set up in Travel Analytics.

Administrator (Access All Areas)

Users has access to all areas of the application, including administration modules and reporting dashboards.

Administrators are able to adjust report settings, edit data (using data editing), invite subscribers to access Travel Analytics and update their Report Hierarchy.

Client Administrator (Access All Areas with Client Branch)

User has access to all areas within the client branch (i.e. Demo Site, Movetech New Zealand etc.), including administration modules and customer dashboards.

Customer Group (Administrator Access – All Hierarchy Levels)

User has access to all areas within a group of customers, including administration modules and the customer dashboards.  For example, Movetech Technology, Movetech Research and Movetech Operations within the Movetech Group.  Customer Groups are set up using the Data Editing feature.

Customer (Administrator Access – All Hierarchy Levels)

User has access to all areas within the nominated customer, including administration modules and the customer dashboards.

Customer Group (Report Access Only – All Hierarchy Levels)

User has access to reporting dashboards within a customer group across all reporting hierarchy levels.

Customer (Reports Only – All Hierarchy Levels)

User has access to reporting dashboards at a customer level across all reporting hierarchy levels.

Customer (Report Access Only – Restricted by Region)

User has access to reporting dashboards at a customer level for a nominated region within the report hierarchy.

Customer (Report Access Only – Restricted by Division)

User has access to reporting dashboards at a customer level for a nominated division within the report hierarchy.

Customer (Report Access Only – Restricted by Cost Centre)

User has access to reporting dashboards at a customer level for a nominated cost centre within the report hierarchy.

Customer (Report Access Only – Restricted by Travel Booker)

User has access to reporting dashboards at a customer level for bookings made by a nominated Travel Booker.

 

Welcome to Travel Analytics

Welcome to Travel Analytics.  We are into our third year of existence, and we thought it was time to create a blog for our rapidly expanding customer base.

And we have plenty to talk about, including: functionality updates, dashboards enhancements, improved code and queries, API integrations, customer data integrations, and plenty tips on how to get the most out of Travel Analytics.

So to keep up to date with the latest, subscribe to the blog and new posts will be sent straight to your inbox as they are published.

Enjoy the blog!